Shipping & Delivery

Shipping Policy and Information

Spunkies is committed to deliver your order accurately in good condition and always on time. We believe in express shipping and most of your order is shipped within 24* hours once the order is placed except on weekend or on public holidays.

Shipping Charges

Shipping Within India Is Free On An Order Value Of Rs. 1000 And Above. Orders Below Rs.1000 Will Attract A Rs. 100 Shipping Charge.

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.

Shipping Restriction

Any items notified by delivery company to be restricted and/or banned and/or prohibited from time to time(including but not limited to animals, bullion, currency, bearer from negotiable instruments, precious metals and stones, firearms or parts thereof and ammunition, human remains, pornography and illegal narcotics/drugs).

Important Information

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We aim to dispatch all orders as soon as the product is ready and within time shown on the product page. However, a delay of 72 hours is possible from the designer / manufacturer in case of unforeseen circumstances. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched.

When do we Deliver

All domestic orders are shipped by Delivery Company between 9am - 6pm, Monday to Saturday. It takes maximum of 7 days for national shipping.

Shipping in India

Shipping Within India Is Free On An Order Value Of Rs. 1000 And Above. Orders Below Rs.1000 Will Attract A Rs. 100 Shipping Charge. This is to maintain the service level and provide your product on time. We use Fedex, Delhivery and Speed Post services to deliver in India.

International Shipping

At the moment, Spunkies is only accepting and delivering orders within India. We will soon start shipping products internationally also.

Insurance

Spunkies insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Spunkies and transfer of responsibility in the same way.

Taxes and Duties

For Indian Customers, GST will be charged as specified. For international customers we send the package as a personal use item only but if the customs is applied for that country it needs to be paid by the customer and take the delivery for same. Company is not responsible for any Custom duties. The information about customs if applied will be informed to customer via email/phone.

 

No, We Will Deliver Your Order To The Mentioned Shipping Address.

At the moment, Spunkies is only accepting and delivering orders within India. We will soon start shipping products internationally also.

Yes, you can pay an extra charge of Rs. 200 and avail a faster delivery option. Please get in touch with our support team by clicking on the whatsapp chat button on our webstore to help avail the same.

The Shipping Date Depends On Our Courier Partner. To Modify Your Shipping Date, Please Get In Touch With Our Customer Care Team At 09810659200

Billing address and Delivery address does not have to be the same for shopping with us.

If Your Customer Is Not Available At The Time Of Delivery, The Courier Partner Will Make A Second Attempt On The Next Business Day, And A Third Attempt On The Following Business Day, If Necessary. If Delivery Is Failed On All Three Attempts Then The Your Order Will Stand Cancelled And The Product(S) Will Be Delivered Back To Our Warehouse.

We process and ship every order within 24-48 business hours of receiving it. Your order will get delivered within 5-7 business days depending on your location in India. In some cases, it may take longer to receive the shipment depending on the accessibility of your location.

Shipping Within India Is Free On An Order Value Of Rs. 1000 And Above. Orders Below Rs.1000 Will Attract A Rs. 100 Shipping Charge.