Returns and Exchange

Returns & Exchange

  • We have a 7-day return policy.
  • Please ensure that the products you return are unused, unworn, and have the original tags intact.
  • We do not offer refunds; only exchanges are allowed to ensure that the garment fits your child correctly.
  • If you're not satisfied with the product and would like to return it, store credits will be issued, which will be valid for 6 months.
  • In case of receiving a wrong product or a missing item, please provide an unboxing video of the package.
  • Only one exchange is allowed per product.
  • If the package appears tampered with, please refuse to accept it.

Delivery

  • We deliver across PAN-India.
  • Products are dispatched from our warehouse within 3-4 days.
  • If a product delivery takes longer than expected, our customer service team will call or message you to inform you about the delay.

How to Return & Exchange

  • The return and exchange process is simple and fast. Just click on the "Return & Refund" option and you will be redirected to our Return & Exchange page at https://spunkies.com/apps/return_prime.
  • Enter your Order ID, contact number or email ID, and select the option for return or exchange.